Salesforce is a cloud-based software company that provides businesses with tools that help them find more prospects, close more deals, and provide a higher level of service to their customers. Salesforce, Inc. is a famous American cloud-based software company that provides CRM services.
⇣ Why Salesforce
Why Salesforce Courses?
Salesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides applications focused on sales, customer service, marketing automation, e-commerce, analytics, artificial intelligence, and application development.
Whether you are new to Salesforce or need more advance Salesforce training. In turn Salesforce is used to centralize customer information, streamline sales processes, manage marketing campaigns, and provide actionable analytics, thereby improving customer relations and driving sales efficiency in businesses.
⇣ When is Salesforce Training Offered
Part-Time Salesforce Courses
Kick-start your career in the IT industry with a part-time salesforce course student at School of IT. In turn Part-time salesforce courses allow working professionals to transition into a new skill set while working. Moreover at School of IT we are agile and customize a course to the individual.
Full Time Salesforce Courses
Ready to start a career in CRM? Learn Salesforce as a full time student at School of IT. Thus beginning your tech career in Cloud Based Software.
Corporate Salesforce Training
Learn Cloud based software and up skill yourself or your company while you’re working. Thus no matter where you are, we come to you and give the tools to move up in your company.
⇣ Salesforce Syllabus
*List of Salesforce Courses and content covered
By the end of the Salesforce Developer Training Course, students will have usable knowledge of the following:
IntroductionApex in Salesforce Development
Apex syntax and logic
SOSL vs SOQL
Collections in Apex
Overview of Object-Orientated Concepts in Apex
Variable, operators, loops, statements, etc.
JSON and XML?
Insert and update with DML
Preparing the Development Environment
Registering in Salesforce.com
Integrating a Saleforce project with an IDE
Setting up a Salesforce developer org server
Apex Triggers
Creating triggers
Inserting with triggers
Updating with triggers
Upserting with triggers
Deleting with triggers
Transactions with Apex
Using methods in batch
Processing records in Salesforce
Web Services
Creating a HTTP method
Using a HTTP request
Creating a new resource
Exposing Apex methods as REST web services
Using REST API call to retriev data
Wrapping responses
Creating a list with HTTPPost
Exposing Apex methods as SOAP web services
Apex Test Classes
Writing a test class
Increasing code coverage
Using trigger events
Troubleshooting
Debugging in Apex
Logging in Apex
Note:The above syllabus is tentative and may be modified as per the instructor's discretion.
Salesforce Masterclass Outline
Module 1: Introduction to Salesforce CRM
Definition and Purpose
Importance in Modern Business Landscape
Key Features and Capabilities
Module 2: CRM Data Stream Types
Changing Dimensions Type
Lead Stage Dimension
Importing Data
Module 3: CRM Analytics and Permissions
Assign Permissions to Administrators and Users
Set Field-Level Security for Analytics Integration Users
Module 4: Give Your Users Access to CRM Analytics
Create a Permission Set for CRM Analytics Users
Set Up Dashboards
Add Picklist Values and Page Layouts for CRM Analytics
Module 5: Manage Custom Fields
Create a Custom Field
Delete Custom Fields
Module 6: Plan Data Sharing
Determine Match Field for Merging
Match Works According to Priority Order
Module 7: Gain Insights on Data
Introduction to Salesforce CRM Data Insights
Creating New Custom Objects
Creating Tabs for Custom Objects
Module 8: Integrate Personalisation with Salesforce CRM
Define Validation Rules
Clone Validation Rules
Note:The above syllabus is tentative and may be modified as per the instructor's discretion.
The price for Saleforce Courses in South Africa starts from *R18 900 (*Excludes Exams).
Salesforce Developer
Salesforce Developer
Salesforce Administrator
Paradot for Marketing Analysts
About
Salesforce provides users comprehensive tools to manage customer data, automate processes, analyze data and insights, and create personalized customer experiences. Salesforce also offers a variety of solutions for customer service, marketing automation, commerce, app development, and more.
Prerequisites
An understanding of object-oriented concepts
Experience with the Salesforce platform
What's included in this Salesforce Training Course?:
Courseware
Ebooks
Professional notes
Proposed Schedule
**Salesforce Software not included
Please note: software and subscriptions are not included in the course fee, for example AutoCAD (Autodesk) software, Microsoft Azure subscriptions, SAP system access or subscriptions, and Adobe software or subscriptions.
Career Prospects for Salesforce Training
The career prospects for programmers are excellent and high in demand. Coding is everywhere: on all platforms and devices and in all countries around the world!
Cloud Software Expert.
Developer.
ERP.
Salesforce Administrator.
Product owner.
Software Engineer
Salesforce Architect.
Account Executive.
Salesforce Consultant.
Alternative Courses
Online Salesforce courses, Weekend Salesforce courses, Evening Salesforce training, Salesforce boot camp, Salesforce instructor-led, Weekend Salesforce training, Evening Salesforce courses, Salesforce coaching, Salesforce instructor, Salesforce trainer, Salesforce training courses, Salesforce classes, Salesforce on-site, Salesforce private courses, Salesforce one on one training
I just finished the Web and Software Engineer Master course, and its been a great experience. The online learning worked much better than i previously thought it would and the lessons with James were easy to understand, well structured and engaging. Would definitely recommend!
J
Johandri Rossouw
23 July 2026
★★★★★
had an excellent experience with the School of IT. My lecturer was friendly, professional, and always willing to help. Communication was clear, classes were well organized, and I learned a lot throughout the course. I highly recommend the School of IT to anyone looking for quality online training. Thank you for a great learning experience!
T
Tlotlego Lehabe
30 April 2026
★★★★★
I've had a wonderful lesson with full 1 on 1 lessons which gave me confidence in my career
N
Nandipha Mpongoshe
22 April 2026
★★★★★
I had a great experience studying the Microsoft Azure Data Analysis course at School of IT. The course was well-structured and practical, with a strong focus on real-world application using tools like Power BI and Azure.
The instructors were knowledgeable and supportive, making complex concepts easy to understand. This course has significantly strengthened my data analysis skills and confidence in working with cloud-based solutions. Highly recommended for anyone looking to upskill in data analytics.
M
Mikhe Bezuidenhout
23 January 2026
★★★★★
I found the content and course material very useful and user friendly. My lecturer did an outstanding presentation of the course contents. Can definitely highly recommend School of IT
M
Michael Duvenhage
21 January 2026
★★★★★
The first Cybersecurity course was an excellent introduction to Cybersecurity and was explained properly.
D
Danyella Camarena
4 January 2026
★★★★★
Had the most wonderful experience here! I learnt so much with my graphic design masterclass course - Carmel is wonderful and is an amazing teacher. 100% recommend!!!!!!!!!!
C
Chantal Hamman
27 November 2025
★★★★★
I did the SQL Administrator Master Course through The School of IT in August 2025 and successfully completed my Microsoft Certified: Azure Database Administrator Associate exam with the help of the incredible team. Online sessions were scheduled to fit in with my available hours, as I'm working full time and the lecturers were amazing. Always available to assist and answer questions. Shaun assisted me with the preparation of the exam with the all the online learning material and manuals that I needed. I can definitely recommend School of IT!
Chantal Hamman
C
Christof Van Niekerk
26 September 2025
★★★★★
I completed the Solid Works CAD design associate course, the course was well structured and able to accommodate my schedule.
Every lesson is a live call on MS Teams or Google Meet. You see your lecturer, they see you, and you both share screens, so you're doing the work, not just listening.
Sample lesson· Python, 1-on-100:24:08
Lecturer is sharing Loops in Python
How a loop works
Repeat the same steps for every item in a list.
names = [...]for name in names:print(name)✓ done
You are sharing lesson.py
You are sharing lesson.py
# your codenames = ["Thabo", "Aisha", "Pieter"]
for name in names
print("Hello", name)
SyntaxError: expected ':'
Lecturer
You are sharing lesson.py
names = ["Thabo", "Aisha", "Pieter"]
for name in names:
print("Hello", name)
Hello Thabo Hello Aisha Hello Pieter
Camera off
Lecturer
Camera off
🔇✋You
Chat
👆 A preview of a real lesson. Tap the buttons to try it.